Shipping & Returns Policy

Shipping Policy

All orders are carefully prepared and shipped from Turkey.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Shipping Time
Estimated delivery time to the United States is 7–14 business days.
Please note that delivery times may vary due to customs procedures or carrier delays beyond our control.

Customs, Duties & Taxes
For USA orders, the listing price may include applicable tariffs and duties when stated on the product page.
For all other destinations, any customs duties, taxes, or import fees are the responsibility of the buyer and are determined by local authorities.

Once your order has been shipped, you will receive a tracking number via email.

Returns & Exchanges Policy

We want you to feel confident with your purchase. Please review the following terms carefully:

Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery by emailing
📩 storebluedecorative@gmail.com
and include clear photos of the damaged item and packaging.

We will offer:

  • A free replacement, or

  • A partial refund for the damaged item only

Returns

  • Returns are accepted only if items are unused and in their original condition.

  • Buyers are responsible for return shipping costs unless the item arrives damaged or defective.

  • Original shipping fees are non-refundable.

Non-Returnable Items
Custom or personalized items are non-returnable, except in cases of damage or defect.

Multiple-Item Orders
For orders containing multiple items, any refund or replacement applies only to the affected item(s).

Important Notes

  • Please ensure your shipping address is correct before placing your order.

  • We are not responsible for delays caused by customs clearance or incorrect address information.

  • By placing an order on bluedecorativestore.com, you agree to this Shipping & Returns Policy.

For any questions, feel free to contact us at
📩 storebluedecorative@gmail.com